1. What are the differences between DHRM and IHRM?
2. What is the impact on IHRM of the ‘change in the emphasis of the work force mix’?
3. Explain each quadrant in the Fig. 3.3.
4. Bring out the benefi ts of Shared Services Centre.
5. What is HR Centre of Excellence? How does it contribute to organisational effectiveness?
6. What skills and competencies contribute to the competency of a HR professional?
7. Which framework do you prefer to assess HR effectiveness? Why?