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What components of the program contributed the most value to the most important outcomes?

Evaluating Effectiveness of a Volunteer Program 300 days

Hypothetically, you have now been working as the Volunteer Administrator for Difference Today Nonprofit for 24 months. This is an organization that was struggling with recruiting, retaining, and coaching volunteers, and your proposed program was implemented to help curtail these problems. The program is now in need of an evaluation to measure its effectiveness.

  • Refer to the Four Fundamental Questions (Connors, 2012).
  • State and answer the four questions in your initial posting by Day 3.


Connors, T. D. (2011). Wiley nonprofit law, finance and management series: volunteer management handbook: leadership strategies for success (2nd ed.). Hoboken, NJ: John Wiley & Sons. ISBN-13: 9780470604533.
Chapter 15: Evaluating the Volunteer Program
Chapter 16: Evaluating Impact of Volunteer Programs

Rosenthal, R. J., & Baldwin, G. (2015). Volunteer engagement 2.0: Ideas and insights changing the world. Somerset, NJ: Wiley & Sons.
Chapter 20: Measuring the Volunteer Program

Buote, D. (2013, November 13). What is program evaluation? [Video file]. Retrieved fromWhat is program evaluation?: A Brief Introduction (Links to an external site.)

Evaluating the Effectiveness of a Volunteer Program

  1. How important are the needs being addressed?
  2. How well was the program implemented?
  3. Which of the outcomes are most important in the program?
  4. What components of the program contributed the most value to the most important outcomes?


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