Research CRM (Customer Relationship Management).

Business Value of Software Applications

Research one software application category from the list below:

• ERP (Enterprise Resource Planning)
• CRM (Customer Relationship Management)
• SCM (Supply Chain Management)

Develop a 1,050-word summary describing typical features of software in the selected category. In the summary include the following:

• The purpose of the software for an organization
• The business value the software brings to an organization
• An explanation of how the software is used by organizations to generate value

Use the following features of Microsoft® Word in your summary:

• Headers, footers, and page numbers
• Watermark document as “Draft”
• A Microsoft® Word memo template
• A minimum of two styles
• An image
• Either a bulleted or numbered list

Click the Assignment Files tab to submit your assignment.

Also – please make sure to include a title page with your name on it, and if use any references, make sure to include the in-text citation and reference page. Hint – I expect at least one reference used in every paper.

Solution:

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Title Page

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