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How might you handle your team’s feelings after a negative situation has occurred that does not directly affect your team but affects others around them?

Conflict Resolution

Develop a summary of no more than 400 words that includes multiple ways to handle the situations shown in the Storybook.

Storybook #2:

  • As a manager, how would you relay an important negative message with as little impact on your team as possible? Why would you choose this method?
  • What is the best way to handle gossip before it spreads?
  • How might you handle your team’s feelings after a negative situation has occurred that does not directly affect your team but affects others around them?

General question for storybook:

  • Think about a personal situation from your work experience that is similar to each storybook scenario. How would you approach the situation differently based on the principles you learned in the storybooks? How might the results change?

Storybook: Breaking the News: A Tell Your Team About Downsizing Adventure

Solution:

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