Both formal and informal knowledge management systems can emerge within an organization; each system type has unique traits and may emerge from several sources including organizational priorities or culture-respectively. Please respond to the following:
- Identify the differences between formal and informal knowledge management systems.
- Discuss at least three critical success factors for establishing an effective knowledge management system and select the one factor you believe is most important.
- Four steps are evident in establishing a formal knowledge management system, which step do you believe is most closely connected with HR functions?
Solution:
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