Answer the following questions from the three case studies (pages 16, 21, 22) contained in the required text guidebook titled Managing Conflict with Direct Reports.
Case 1 (page 16)
How would you resolve the discrepancies on Terry’s self-assessment performance?
Does Terry have the skills necessary to achieve the results you want? Explain why.
Which suggestions would you make to Terry to avoid future misunderstandings about his performance?
Case 2 (page 21)
What is your motivation in resolving this conflict?
What solution can you suggest that offers Stacy an opportunity for management?
What will you say to members of the group who had expected to work for her?
Case 3 (page 22)
How would you resolve the issue of the potential information discrepancy submitted by one of your direct reports?
In your opinion, is there a way to avoid this situation in the future?
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