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Should managers monitor employee e-mail and Internet usage?

Read ?Monitoring Employees on Networks: Unethical or Good Business?? on p. 197 (Ch. 6) of Essentials of Management Information Systems.
Answer the following questions

? How does e-mail benefit an organization? Why might an organization want to limit how an employee uses e-mail during work hours? What is an e-mail?s path once it leaves an organization?

? What is the effect of instant messaging on organizational networks? What are benefits and drawbacks of using instant messaging in an organization?

? What are benefits and drawbacks of web page and search engine use in an organization?

? Should managers monitor employee e-mail and Internet usage? Why or why not?

Solution:

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