Marketplace Assignment | Get Paper Help

“If you want to understand how the worldwide quality movement has benefited consumers, just look at automobiles. What used to be considered a luxury option is now just standard,” said one quality manager. “That is precisely the problem,” said another quality manager, “We have spoiled the consumer. Now customers will never be happy no matter what we do.” What is your opinion concerning the following questions? 300 WORDS

  1. Are global consumers spoiled and unrealistic in their expectations, or are they finally demanding their rights in the marketplace?
  2. How has the worldwide demand for quality driven the concept of innovation? How has innovation changed your life?
  3. If you were a quality director, what would be your quality philosophy or principles for your department’s employees?

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